Privacy Policy

Last updated: July 2026

Prime Ivy collects phone numbers and email addresses from students and parents for the sole purpose of sending appointment reminders about scheduled tutoring sessions.

Information We Collect

We collect phone numbers and email addresses provided directly by students and parents when enrolling in Prime Ivy tutoring services.

How We Use Your Information

• We use phone numbers exclusively to send SMS reminders about upcoming tutoring sessions and classes.
• We use email addresses to send appointment reminders and session notifications.

SMS Messaging

• Message frequency varies based on your scheduled sessions. You will typically receive up to 2 messages per scheduled session (24-hour and 1-hour reminders).
• Message and data rates may apply.
• To opt out of SMS messages at any time, reply STOP to any message.
• For help, reply HELP or contact us at info@theprimeivy.com.

Data Sharing

We do not sell, share, or rent your personal information to third parties. Phone numbers and email addresses are never shared with outside parties except as required to deliver messages (e.g., our SMS provider Twilio).

Contact

If you have questions about this Privacy Policy, contact us at info@theprimeivy.com.